Support

Find answers below, or reach out directly.

Need help? Email us at

support@pickline.app

We typically respond within 24 hours.

Frequently asked questions

How do I create a pool?+

Open the app, tap "Create pool," name it, choose your scoring rules, and share the invite link or code with your friends.

How do I join a pool?+

Tap the invite link your friend shared, or enter the pool code on the join page. You'll be added instantly.

When do predictions lock?+

Predictions lock automatically at kickoff (or tip-off, green flag, match start). You can edit your picks any time before that.

How is scoring calculated?+

By default, you earn 3 points for an exact score and 1 point for predicting the correct outcome (win/draw/loss). Pool creators can customize these values.

Is Pickline free?+

Yes, Pickline is 100% free. There are no ads and no hidden charges.

Which sports are supported?+

Soccer (World Cup, Liga MX, MLS, Premier League, and more), NFL, NBA, NASCAR, and tennis.

How do I delete my account?+

Send us an email at support@pickline.app and we'll delete your account and personal data within 30 days.

Is Pickline a gambling app?+

No. Pickline is a free skill-based prediction game for entertainment. It does not involve real money wagering, odds, or payouts.